Services

Five practices, one file.

Clients buy advice by the problem in front of them. We organise it in five practices, and every one of them reads from and writes to the same record.

Which LabourLink service do I need?

If you have a CCMA referral or a hearing coming up, start with Disputes. If jobs are at risk, Restructuring. If you are unsure whether your contracts, policies and returns would survive an inspection, Compliance. If you need an HR department without hiring one, People operations. If your managers keep making the same mistakes, Training.

Tailors at work in a busy clothing workshop
Photograph: Mad Knoxx Deluxe (Philemon Ninshuti) on Pexels.
  1. Disputes and CCMA support

    CCMA, hearings and grievances. From referral to award, prepared as if the outcome depends on it, because it does.

  2. Restructuring and collective relations

    s189, unions and bargaining. A lawful and humane process for the hardest decision a business makes.

  3. Compliance and governance

    EE, skills, POPIA and OHS. The paperwork that decides most disputes, done properly and kept current.

  4. People operations and HR outsourcing

    People operations on retainer. A full HR function on retainer, with service levels in writing.

  5. Training and capability

    Managers and chairpersons. Practical courses built on the cases our consultants handle.

What each practice covers, and where it lives on the dashboard

PracticeWhat it coversOn the People Dashboard
01 Disputes and CCMA supportCase assessment within 48 hours of instruction; Conciliation, arbitration and con-arb at the CCMA and bargaining councils; Bundles, witness preparation and heads of argument; Disciplinary hearings: charge sheets, initiators and independent chairpersonsPerson record and audit trail; documents library
02 Restructuring and collective relationsSection 189(3) notices and written disclosure; Consultation meetings, minutes and responses to representations; Fair and objective selection criteria; Severance calculations and outcome lettersLifecycle rail (Change and Offboarding); e-sign outbox; union details on the employee record
03 Compliance and governanceA compliance audit in the first thirty days; Contracts of employment, codes of conduct and disciplinary codes; A suite of 41 policies and 31 agreements, kept current when the law moves; Designated employer checks, the s24 senior manager and consultative forumsEmployment Equity, B-BBEE and Skills tabs; OHS appointments calculator; POPIA and PAIA pack; consents register
04 People operations and HR outsourcingOutsourced HR on a monthly retainer, from a team of twelve to a multi-site employer; Hiring, offers and onboarding; Leave administration on BCEA rules; Time and geofenced clocking with an exception queueHire, onboarding checklist, Time and Clocking admin; payslips and IRP5s from SimplePay or PaySpace; Xero travel claims
05 Training and capabilityLabour law for line managers and supervisors; Chairperson and initiator training for disciplinary hearings; Health and safety training; The learning platform: course catalogue, assignments by role and site, certificatesLearn and Learn admin; Safety; BeeWell wellness; Voice

Also provided: incapacity enquiries, mutual separation and settlement agreements, pre-employment screening, health and safety appointments, B-BBEE consulting, POPIA and PAIA compliance and employee wellbeing support.

A CCMA date in the diary?Send us the referral today. We assess every matter within 48 hours and tell you plainly where you stand.